Prepare for your hospital stay
At Marshfield Clinic, we strive to provide you with high quality care in a friendly, safe and caring environment. We are dedicated to anticipating and fulfilling your needs, as well as those of your family and visitors.
Admission
At registration, we will need some personal information for your patient record, processing and insurance forms. Please bring:
- Photo identification
- Health insurance information and insurance cards
We review and scan your photo ID to ensure your medical identity remains protected.
New patients without insurance information are admitted as "self-pay." Once we receive insurance information, we will update our records.
Forms may include consent for treatment, which will need to be signed by a parent or guardian for a minor, at every visit.
Preparing for your stay
Personal belongings
You won’t need many personal belongings during your stay.
Leave cash, credit cards, jewelry, cameras and sentimental items either at home or with family or friends.
We cannot be responsible for valuables in your room.
If you cannot send valuables home, you may put them in a hospital safe. Ask your nurse about this service.
Medications
For your safety, we highly discourage you from using your own medications. This is because our hospital is required to positively identify all medications and verify that they have been stored properly.
Instead, bring a list of medications prescribed by your doctor, any over-the-counter medications and supplements, dosages and how often you take these medications.
If you brought medications to the hospital, we will review the containers and labels to help identify which medications you are taking.
We'll then ask that you send these mediations home with a family member or friend, place within the safe in your room, or we'll send the medications to the pharmacy for safekeeping until you are discharged.
Patient safety and responsibility
You and your care team must work together for the best results. Just as you have patient rights, you also have responsibilities:
- Give accurate, complete medical history.
- Follow your doctor's advice.
- Tell your care team if you cannot follow the instructions or do not understand.
- Follow safety instructions.
- Be considerate and respectful toward your care team and other patients.
- Give us a copy of your written advance directive, if you have one.
- Meet your financial obligations to the hospital.
Ask questions
We encourage you to ask questions about your health, treatment and medication. Ask your nurse, doctor or pharmacist:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
Patient rights
We provide confidential treatment of personal and medical records. You may approve or refuse record release to anyone outside our facility.
Copies of your records and information from records are available. This right does not apply to complaint investigations and inspections by the Department of Health where required by third-party contracts or otherwise provided by law.
Spiritual services
Caring for the mind, body and spirit of patients, families and health care workers.
Spiritual Services enriches lives by providing a ministry of presence to patients, families and health care professionals regardless of their religious affiliation or spiritual orientation or lack thereof.
At Marshfield Clinic Health System, we recognize that a hospitalization can result in life changing events, and your emotional and spiritual health may also require expert attention. Our Spiritual Services team is available at multiple hospital locations and consists of experienced and dedicated chaplains.
- Our chaplains bring a healing presence to each individual by:
- Offering love, hope and comfort.
- Journeying with them in their pain.
- Honoring their dignity.
- Promoting respect for their beliefs and values irrespective of faith or religious affiliation
What do our chaplains do?
Our Spiritual Services team can emotionally and spiritually support patients and families in a variety of ways during their health care journey.
They are able to:
- Make visits, respond to referrals and participate in patient care conferences and chart on critical cases.
- Assess spiritual and emotional needs of patients and families.
- Offer prayer and presence.
- Offer and provide spiritual care and emotional support for patients and families concerning:
- Surgery and difficult diagnosis
- Medical emergency/Code Blue
- Grief and bereavement
- Traumas
- Death (including appropriate rituals)
- Ethical dilemmas
- Provide guidance on advance directives, end-of-life decisions and organ donation.
- Provide for sacramental needs, such as baptism (in emergency cases), communion and other sacraments provided by community clergy, upon request.
- Facilitate referrals to clerics of all religions and spiritual orientations.
- Facilitate or assist with various support groups.
Spiritual Services near you
Marshfield Clinic Health System provides spiritual support at multiple hospitals including our Beaver Dam, Eau Claire, Marshfield, Minocqua, Rice Lake, Stevens Point and Weston locations. We also have designated rooms meant to be used by patients, family, visitors and staff as quiet places for reflection, meditation and prayer in times of stress or celebration.
Marshfield Medical Center in Marshfield
At Marshfield Medical Center in Marshfield, chaplain services are available 24/7 with multiple chaplains on hand to bring a healing presence to your healthcare journey.
A multi-faith chapel is located on the first floor for meditation and prayer. This chapel is for people of all faiths and spirituality.
Call 715-389-6601 to speak directly to the on-call chaplain.
Call 715-387-7753 to reach the Spiritual Services office.
Marshfield Medical Center-Beaver Dam
Our Beaver Dam hospital is home to an on-site chaplain available 8 a.m. - 4:30 p.m. on weekdays. Volunteer chaplains are also available during after hours and on the weekends. Hospital staff can contact these volunteers when needed.
A meditation room is located off the main hospital lobby and is open 24/7 for anyone needing to use the space.
Call 920-887-5948 to speak directly to our area chaplain.
Marshfield Medical Center-Dickinson
Our hospital chapel is located just past the elevators near the main lobby. The chapel is open 24 hours a day and all faiths are welcome.
If you would like to see your clergy, please notify the nursing staff to make arrangements for you.
Marshfield Medical Center-Eau Claire
Our Eau Claire hospital is home to an on-site chaplain who is dedicated to providing emotional and spiritual support. Chaplain services are available weekdays 8 a.m. – 5 p.m. Emergency spiritual care is available during the off hours.
A meditation room is located on the ground floor between the front entrance lobby and emergency department waiting room. This meditation room is open 24/7.
Call 715-858-8557 to speak directly to our area chaplain.
Marshfield Medical Center-Ladysmith
Marshfield Medical Center-Ladysmith has a meditation room available on the hospital's inpatient unit.
Marshfield Medical Center-Minocqua
A meditation room is located on the first floor, by the emergency room.
Call 715-389-6601 to speak directly to our on-call chaplain based in Marshfield.
Marshfield Medical Center-Rice Lake
Spiritual support at Marshfield Medical Center-Rice Lake is provided by the community clergy.
A meditation room is located on the first floor. A meditation garden is located outside of Oncology and is available to anyone.
If a patient is interested in Rice Lake's community clergy services, they can notify a doctor or healthcare worker during their hospital visit.
Marshfield Medical Center-Stevens Point Campus
Spiritual support at Marshfield Medical Center-Stevens Point Campus is provided by chaplains in Weston.
Call 715-393-2563 to speak directly to our on-call chaplain.
Marshfield Medical Center-Weston
Our Weston hospital offers 24/7 spiritual care from multiple chaplains to help bring a healing presence to your healthcare journey.
A chapel is located near the main entrance of the hospital.
Call 715-393-2563 to speak directly to our on-call chaplain.
Discharge
Your doctor will write discharge instructions when you no longer need hospital services. Your nurse will review the instructions with you to help you understand continuing care needs. Ask questions when you are unsure.
Our staff will assist you to your vehicle or help make arrangements for a ride home.