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Coronavirus Disease 2019 (COVID-19) Temporary Visitor Restrictions

We continue to focus on efforts to protect patients, visitors and staff as concerns about the spread of COVID-19 continue. We are temporarily limiting the number of visitors at Marshfield Clinic Health System until further notice.

This step is being undertaken to keep patients, their loved ones, and our staff safe by limiting the potential to spread COVID-19 within our facilities.

Visitors are any additional person coming with a patient to a clinic appointment or visiting a patient while in the hospital. 

Visitors may be allowed for patients, as follows:

  • Emergency, Urgent Care, Walk-in departments: Allow patients (both pediatric and adult patients) to be accompanied by one (1) support person. 
  • Hospital adult patients: Allow for one (1) visitor per day (may be different visitors on different dates).
  • OB Labor & Delivery patients: Allow for one (1) visitor/support person per hospital stay.
  • Hospital pediatric and stable NICU patients: Allow for two (2) adult visitors for the duration of the stay (the same two adults may visit during the patient’s hospitalization).
  • Adult patients with clinic appointments: Allow one (1) support person. 
  • Pediatric patients with clinic appointments: Allow two (2) adult support persons.
  • Adult patients who are COVID positive or have COVID-like symptoms and test pending: No visitors allowed, unless unique or extenuating circumstance. 
  • Pediatric patients who are COVID positive or have COVID-like symptoms and test pending: Allow one (1) adult support person or visitor.

Unique circumstances where more than one visitor would be allowed include patients who are at end of life. These patients and families will be supported on a case-by-case basis with the goal of creating an emotional support network, while keeping patients and visitors safe. 

Note: Exceptions are made by leaders with a goal of providing safe care for patients, while balancing emotional and other support needs. 

If I am approved to visit, are there special rules that I must follow?

  • All visitors should be free of illness or symptoms, and at least 18 years old.
  • Visitors will be screened and will wear a green screening sticker to indicate that screening is complete.
  • Visitors should not remove any supplies or equipment from Marshfield Clinic Health System.
  • Visitors should limit the personal items they bring into the facility. This will reduce the number of unwanted germs that will go home with the visitor.
  • Visitors should plan to accompany the patient or stay in the patient's room for the duration of the visit. They should not be in communal spaces, like lobbies or wandering in hallways, but may seek out meal options in cafeterias. 
  • Visitors must wash hands or use hand sanitizer upon entering a facility, or when you enter or exit a patient room or exam room.
  • At this time, all patients and visitors are required to wear a mask in Health System facilities. 
  • If instructed by public health to quarantine, you should not visit someone in the hospital. 

Are children able to visit?

Children (those under the age of 18) are not able to visit at Health System locations while these restrictions are in place. If you will be attending a medical appointment at a clinic or have an exception where you may be visiting a patient in the hospital, please arrange to have your child cared for outside of the Health System.

May I send flowers, food or other gifts to my loved one who is hospitalized?

To help limit the number of people in our buildings, we ask that flowers, food or other items not be delivered to patients in the hospital. 

Stay Connected 

We understand and respect the importance of the relationships patients have with their loved ones. As such, we encourage you to stay connected virtually via phone, tablet or computer. You may bring a personal device to your appointment or hospital stay to remain connected with family or caregivers.

If your provider is comfortable, at the conclusion of the appointment or during a key component of the hospital stay, you may use the device to make a phone call to another person that you wish to hear and be involved with the plan of care for your appointment or hospital stay. While you may use your device to connect with another person who can listen in and ask questions during your time with the provider, you should not use the device to record or take video. It is only used to stay connected with others in your personal life and to share your care plan with them.  

Looking for more information on COVID-19?

The situation is changing daily, and we regularly update our COVID-19 web page with information and resources you need to protect you and your family.

  Click here