Upon admission or during your stay, a financial representative will speak to you regarding your insurance coverage and financial responsibility.
After your discharge from the hospital, we submit claims to your insurance company on your behalf. After your insurance company has processed your claim and paid its portion, you are responsible for the remaining balance.
On your statement, the patient amount due is payable upon receipt of the bill. Your statements are updated periodically as insurance payments are received.
You hospital bill does not include fees charged by physicians or fees charged for professional services such as those of anesthesiologists, radiologists or pathologists. These physicians send separate bills for their professional services.
Patient billing assistance
Our patient account representatives are prepared to assist you with understanding and managing your Marshfield Clinic Health System bills.
Call the Customer Service number on your billing statement, write or email. If you send written correspondence, please include the account number shown on your billing statement.
We encourage you to contact Customer Service to discuss your payment or
financial assistance options before a balance becomes past due. Unpaid balances may be subject to placement with collection agencies.