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Telehealth at Home appointments


Get to know our new video visit platform, Amwell

For the last couple of years Marshfield Clinic Health System has been using Webex to conduct telehealth at home visits. We are now in the process of transitioning to a new platform for telehealth at home video visits, called Amwell. 

If you would like to learn more about what you can expect from your Amwell visit, check out these helpful user guides: 

Amwell patient/User guide for visits on a desktop or laptop

Amwell patient/User guide for mo​bile visit

Amwell Audio/Video Test

​Access to quality health care, from where you are 

Staying connected with your provider is important for your health. We offer telehealth at home appointments as one convenient way for you to see your provider. We can connect you with your provider via telephone, laptop or other mobile device from your own home. 

What is a telehealth at home appointment?

We have been providing telehealth appointments since 1997. And, as telehealth technology has evolved, so have we. 

Telehealth at home appointments allow you to use your smartphone, laptop or other mobile device to see your provider when, where and how you want. Telehealth at home appointments reduce travel and wait times and keep you safe when social distancing is necessary.

How does a telehealth at home appointment work?

During your telehealth at home appointment, you’ll be able to see and speak with your provider as though you were both in the same room. Your visit will take place through an app that will be provided to you in an email you will receive prior to your telehealth at home appointment. 

The user-friendly Cisco Webex app will work on nearly any mobile device or laptop that has:

  • An internet connection.
  • A web camera.
  • A microphone.
  • Speakers (internal or attached).
  • A web browser. (Google Chrome is the preferred web browser.)

Click here to join a test meeting >

You may be scheduled for in-person lab or other tests ahead of your telehealth at home appointment. These tests are necessary for your provider to care for you.

Is a telehealth at home appointment an option for my condition?​

For primary care and many specialties, you can access visits with your provider and other health care services through a telehealth at home appointment.

How can you schedule a telehealth at home appointment?

Contact your doctor’s office. Your health care team will know if a telehealth from home visit is right for you. 

New patients can access telehealth at home appointments, too.  ​​

Image of elderly man having a telehealth appointment with his doctor

In-person doctor appointment not an option? Perhaps a telehealth at home appointment is  

During the COVID-19 pandemic, telehealth at home appointments can connect patients to their provider via laptop or mobile device. Read more

Additional stories:

6 answers to common concerns about telehealth at home appointments ​​

What our patients say about their telehealth appointment experience

“I had a great and very thorough telehealth appointment with my PCP yesterday! Grateful to have this option when applicable.” 

“I had a wonderful telehealth visit with my pulmonologist and it was great. Didn’t have to leave my house.” 

“My wife and I are looking forward to using this service whenever possible.”

 ‭(Hidden)‬ Telehealth