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Visiting a Patient

​Visiting hours

We have an open visiting policy for family members – anyone the patient regards as family. However, patient care and adequate patient rest are important.

To enhance quality of care, each unit has specific visiting hours. Check at the nurses’ station on each unit for visiting hours.

General visitor guidelines

Smoking or using electronic cigarettes or smokeless tobacco products is not allowed on our campus.

We ask that visitors use sanitizer or soap and water before entering a patient's room and when leaving.

As a visitor, you may be asked to leave the room during tests, treatments or when the care team is seeing the patient.



Patient and visitor parking is available 24/7 in Lots 1, 2, 9 and 12.

View Marshfield Medical Center - Marshfield parking ​map >

Eau Claire

Patient and visitor parking is available 24/7 in Lot C. Overflow parking is available in Lots A or B.

View Marshfield Medical Center - Eau Claire parking map >



Cattails Place
613 Western Street, Marshfield, WI 54449

Living in rural Wisconsin has many perks, but it can also mean you have to travel for health care. That’s why we have Cattails Place, where you can stay free of charge during your cancer treatments.

Cattails Place is a place where patients older than 18 and their caregivers can find free, supportive accommodations when traveling for cancer care at Marshfield Medical Center in Marshfield.

Learn more about Cattails Place >

Ronald McDonald House
803 West North Street Marshfield, WI 54449

Ronald McDonald House of Marshfield welcomes families with a child, 18 or younger, who is hospitalized or receiving outpatient care at the hospital or clinic.

Learn more about Ronald McDonald House >

Nearby Hotels
Hotel Marshfield: 715-387-2700
Holiday Inn Hotel and Conference Center: 715-486-1500
Woodfield Inn and Suites: 715-387-2233

Eau Claire

Nearby Hotels
Hampton Inn Eau Claire: 715-833-0003

Waiting areas

Waiting areas for visitors are located on each patient floor of the hospital, including the Emergency and Surgery departments.



The hospital's cafeteria is located on ground floor, north.

  • Monday-Friday: 6 a.m. – 6:30 p.m.
  • Saturday-Sunday: 7 a.m. – 2 p.m.​

​Eau Claire

Valley Bistro, our café, is located on Level 1. “Grab and go” items are available.

  • Open daily from 6:30 a.m. – 6:30 p.m.​​


Our café, is located on Level 1. “Grab and go” items are available.

  • Open Monday-Friday: 8 a.m. – 3 p.m.​

Vending machines


Vending machines for snacks and beverages are located near the hospital café on the ground floor.

Eau Claire

Vending machines for snacks and beverages are located near the Emergency Department waiting room on Level 1.

Other policies

Cellphone use is allowed on the medial campus. However, we do ask you to be considerate when using them.

Weapons and firearms are prohibited from all Marshfield Clinic Health System locations.