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Hours of operation changing at Marshfield Clinic Health System locations

​March 26, 2020

MARSHFIELD – To help "flatten the curve," Marshfield Clinic Health System is implementing temporary changes in the hours of operations at our centers throughout Wisconsin. These changes will allow us to reallocate providers, staff and supplies in anticipation of a surge of patients who may have COVID-19 and most importantly, keep our patients and staff safe.

All of our hospitals remain open 24/7. We encourage patients to call ahead and verify if their appointments are still scheduled and if the appointment has been moved to a different location. These hours may change as the situation evolves and will be updated at marshfieldclinic.org.

We realize this is a difficult decision, but we are doing this to be most prepared to treat our patients with COVID-19 symptoms. We need to be ready for the surge of cases. We need to keep our staff and patients safe, and minimize exposure. That means limiting face-to-face contact.

Our patients who are ill and need to see a physician will be seen. Our cancer care centers remain open. Call and we will find a way for the patient to get the care and treatment they need.

 

Telehealth is a key resource

We also are strongly encouraging patients to use our telehealth program.

Marshfield Clinic Health System patients can contact Nurse Line at 1-844-342-6276 with questions. Non-Health System patients can use Care My Way®, available seven days a week from 7 a.m. to 9 p.m. Each session costs $40 and you can pay with any major credit card at the time of service. Visit marshfieldclinic.org/care-my-way for more information. 

You may also call our COVID-19 Helpline, open 24/7, at 877-998-0880, to ask questions and get factual information about the virus.

 

New online COVID-19 screening tool

Concerned that you have COVID-19 symptoms? Visit marshfieldclinic.org to use our online screening tool for COVID-19 symptoms. Click on the pop-up chat box in the lower right corner of your computer or mobile device and type your message.

In an abundance of caution, the Health System has implemented a number of changes in recent weeks already to help fight coronavirus, including:

  • Patient, visitor and employee screening when they enter a clinic or hospital.
  • Implemented restrictions on visitors.
  • Introduced drive-up and mail-order pharmacy.
  • Postponed elective and non-emergency procedures and appointments.
  • Closed our dental centers except for emergencies, and restricted drug and alcohol treatment centers to online visits only.

Visit www.marshfieldclinic.org/closings for the up-to-date list of hospital and medical office hours of operation.


 Media relations

John Gardner
Marshfield Clinic Health System Director of Communications
715 221-8659
gardner.john@marshfieldclinic.org

Jeff Starck
Media Relations Specialist - Marshfield, Wausau/Weston
715 389-4978
starck.jeffrey@marshfieldclinic.org

Amber Weldon
Regional Marketing and Public Relations Specialist - Minocqua, Park Falls
715 358-1320
weldon.amber@marshfieldclinic.org

Matt Schneider
Regional Communications Manager - Eau Claire
715 858-4427
schneider.matthew@marshfieldclinic.org

Christy Moravitz
Communications Specialist - Rice Lake
715 236-6409
moravitz.christy@lakeviewmedical.org

Dan Baulch
Media Communications Specialist - Beaver Dam
920 887-4152
dbaulch@bdch.org

Candy Marg
Community Relations Manager - Neillsville
715 743-8423
cmarg@memorialmedcenter.org

Becca Baader
Communications Specialist - Ladysmith
715-532-1284
baader.rebecca@marshfieldclinic.org