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Start your Care My Way® visit

How Does Care My Way® Work?

  1. Call 1-844-CAREWAY, begin your visit online or use the mobile app.*
  2. Discuss your symptoms.
  3. Get a diagnosis and treatment if symptoms match a Care My Way condition. Prescriptions will be sent to your pharmacy of choice.

*Note: Members outside of Wisconsin, Michigan and Minnesota need to connect via the app.


Care My Way is available 24/7.


Visits cost $79 per session or free for Security Health Plan individual and family benefits, Medicare benefits, and fully insured and level-funded employer benefits.

Security Administrative Services employer-sponsored self-funded plans may not cover this fee, depending on each employer’s choice.

Due to Medicare and Medicaid regulations, beneficiaries of Medicare and Medicaid are not eligible for this service unless contracted through their health plan.

Conditions or symptoms treated for adults and children:

Common Ailments
• Fever
• Cough
• Cold
• Flu
• Headache/Migraines

Pains, Strains, Burns
• Joint pain
• Back pain
• Neck pain
• Minor cuts/scrapes
• Strains/Sprains
• Insect bites/stings
• Minor burns

• Eye irritation
• Eye discharge or drainage
• Conjunctivitis/Pink eye
• Red eye
• Stye

• Trouble breathing
• Bronchitis
• Allergies
• Chest congestion

• Heartburn/GERD
• Nausea
• Vomiting
• Diarrhea
• Upset stomach
• Constipation

Skin & Nails
• Rashes/Hives/Infections
• Dry skin/Eczema
• Poison Ivy/Oak
• Athlete’s foot
• Ingrown nail
• Acne/Lesions
• Cold sores

Nose & Throat
• Sore throat
• Nasal congestion
• Stuffy nose
• Sinus Infection

Urinary issues
• Urinary tract infection (bladder)
• Yeast infection
• Painful urination
• Vaginal discharge and irritation

If a Care My Way® nurse practitioner feels that an in-person evaluation is necessary to provide care safely, they will help facilitate an appointment at one of our clinics.