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Marshfield Medical Center-Minocqua receives 2022 Press Ganey Human Experience Guardian of Excellence Award

​​​Jan. 30, 2023

MINOCQUA – Marshfield Medical Center-Minocqua has announced that it has been named a 2022 Human Experience Guardian of Excellence Patient Experience Award winner by Press Ganey, a global healthcare experience solutions organization. The award is part of Press Ganey's annual ranking of the country's top hospitals and health systems, according to performance in patient experience.

As an award winner, Marshfield Medical Center-Minocqua is in the top 5% of healthcare providers in delivering outstanding Emergency Department patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and care experience.

“By putting their patients and workforce first each and every day, Marshfield Medical Center-Minocqua is demonstrating their unwavering commitment to their employees and to the communities they serve," said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers in this emergency department have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement."

​“To be acknowledged for this high level of positive patient experience speaks volumes of the exceptional staff and providers at our facility," said Ty Erickson, president of Marshfield Medical Center-Minocqua. “Our patients are at the center of our approach to health care, and we couldn't be prouder of our teams. This award is representative of multiple departments working together and contributing to an exceptional and holistic patient experience."

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 Media Relations

John Gardner
Marshfield Clinic Health System Director of Communications
715 221-8659
gardner.john@marshfieldclinic.org

Jeff Starck
Senior Media Relations Specialist - Marshfield, Wausau/Weston
715 389-4978
starck.jeffrey@marshfieldclinic.org

Matt Schneider
Regional Communications Manager - Eau Claire
715 858-4427
schneider.matthew@marshfieldclinic.org

Christy Moravitz
Communications Specialist - Rice Lake
715 236-6409
moravitz.christy@lakeviewmedical.org

Dan Baulch
Senior Communications Specialist - Beaver Dam
920 887-4152
baulch.dan@marshfieldclinic.org

Candy Marg
Community Relations Manager - Neillsville
715 819-8459
marg.candace@marshfieldclinic.org

Becca Pehlke
Communications Specialist - Ladysmith
715 609-3284
pehlke.rebecca@marshfieldclinic.org

Seth Carlson
Senior Communications Specialist – Minocqua, Park Falls
715-762-7575
carlson.seth@marshfieldclinic.org