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Join a Test Visit

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Attending your first Webex meeting soon? Check that you're ready by joining a test meeting.​​

If after completing a test visit you are experiencing any technical difficulties, please contact the MCHS Helpline at 1-844-531-6247 ​o​pti​on 3​​​​​​​

1

Go to https://www.webex.com/test-meeting.html.

2

Enter your name and email address, and then click Join .

3

​If y​ou don't already have the app installed, you'll be prompted to click the installer file. On Windows, click Webex.exe. On Mac, click Webex.pkg.

Note

Install the desktop app to get the full-featured meeting experience. If you’re not using a Mac or Windows computer, or you can’t install apps, don’t worry. You can still join right from your web browser by clicking Join from your browser .

4

Next, choose how you want to hear everyone in the meeting.

Webex screencapture  

 
  • Use computer for audio (default) - Use your comput​er with a headset or speakers.
  • Call in - If you prefer to use your phone for audio, dial in when the meeting starts. A list of the global call-in numbers is available after you join the meeting. Choose this option if your Internet connection is slow.
  • Don't connect audio - Use this option when you need to join a meeting and share content, and don't need audio. For example, you're in a conference room with your team, or someone already connected to the meeting from a video device.
5

If you want to join with your microphone muted, click Mute Mute.

You'll see Unmute when your microphone is muted. Click Unmute Unmute when you want to speak.

6

If you want to join the meeting with your video turned off, click Stop video Stop video.

You'll see Start video when your video is turned off. Click Start video Start video when you want to show your video.

7

Click Join Meeting .

8

Click OK when you see the message about the host not being in the meeting.

Webex screencapture  

 
9

Try out the available options.

10

When you're finished, click Leave Webex screencapture, and then select Leave Meeting .

​​​​

Still having trouble?​

Our Helpdesk is ready to assist with any questions or concerns you have. Please call 1-844-531-6247 and select option 3.


Telehealth at home appointment Resources​

Videos

Instructional Video (Windows)

Instructional Video (iOS)

Instructional Video (Android)

PDFs

Telehealth at home/FAQ

Telehealth at home instructions - English

Instrucciones de Telesalud desde el hogar

遠程醫療在家使用說明-中文版


What our patients say about their telehealth appointment experience

“I had a great and very thorough telehealth appointment with my PCP yesterday! Grateful to have this option when applicable.” 

“I had a wonderful telehealth visit with my pulmonologist and it was great. Didn’t have to leave my house.” 

“My wife and I are looking forward to using this service whenever possible.”